Outsourcing, whether of IT or business processes, onshore or offshore, continues to raise expectations and pose challenges for private and public sector organizations alike. It is a widely adopted strategy; however its results are mixed. Complexities, and associated risks, have had severe impacts on organizations when the design, implementation and management of outsourcing initiatives were not executed properly.
It is well known that outsourcing is not as simple as signing a contract. Still, time and again, even experienced organizations run into massive problems, suffering from slow organizational learning, and working in a reactive mode rather than in an anticipatory mode.
We have taken the hindsight and experiences of 110+ cases to develop the Outsourcing Lifecycle methodology and toolset products, thereby creating a template that defines the fundamental process activities for managing outsourcing. This enables you to circumvent the painstakingly long learning experience others have gone through.
Our outsourcingtoolset™ products will guide you to efficiently execute the various tasks in the Outsourcing Lifecycle. It is written for people involved with the decisions, execution, and management of an outsourcing contract. The key benefits are:
